Privacy Policy
Last updated: January 6, 2025
1. Information We Collect
Pyrospark Development ("we", "our", or "us") collects limited information through our website for specific purposes outlined below.
1.1 Download Tracking Information
When you download free resources from our website, we give you the option to provide the following information (all fields are optional):
- Discord Username: Your Discord username (optional) - used to grant support roles and resource access in our Discord server
- Email Address: Your email address (optional) - used only for important security updates and critical bug notifications
- Server Information: Your FiveM server name (optional) - helps us understand our community
- Technical Information: IP address, browser user agent, download timestamp, and referring page (collected automatically)
- Download Details: Resource name and version downloaded (collected automatically)
Important: You can skip providing any personal information and still download our resources. A "Skip & Download" button is available if you prefer not to share any information.
1.2 Purpose of Data Collection
We collect this optional information for the following purposes:
- Download Analytics: Understanding which resources are most popular and tracking download statistics
- Discord Role Management: Granting appropriate roles in our Discord server for resource access and support
- Support: Providing better customer support by understanding who is using our resources
- Critical Notifications: Notifying users about important security updates or critical bugs (only if email provided)
- Community Understanding: Learning about our community to improve resources
We will NOT send marketing emails or spam. Emails are only for security updates and critical bug fixes.
1.3 Data Storage and Security
Download information is stored in CSV log files on our secure web server. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
2. Third-Party Services
Our website contains links to external services:
- Discord: When you click links to join our Discord community, you will be subject to Discord's Privacy Policy and Terms of Service.
- Tebex: When purchasing premium resources, you will be redirected to Tebex, which has its own Privacy Policy and Terms of Service. We do not store payment information.
We are not responsible for the privacy practices of third-party services.
3. How We Use Your Information
We use the collected information (if you choose to provide it) to:
- Track download statistics and resource popularity
- Grant Discord roles for resource access and support
- Send important notifications about security updates or critical bugs (email only, if provided)
- Respond to support requests more effectively
- Understand our community demographics
- Prevent abuse and ensure fair use of our free resources
We will never:
- Sell your personal information to third parties
- Send marketing emails or spam
- Share your information with third parties except as required by law
- Require personal information for downloads - everything is optional
4. Downloaded Resources
Our FiveM resources that you download and install on your server do not collect, transmit, or store any user data unless explicitly documented in the resource's README file. Any data processing occurs entirely within your FiveM server environment under your control.
5. Data Retention
We retain download tracking information for as long as necessary to fulfill the purposes outlined in this policy. You may request deletion of your data at any time by contacting us through Discord.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we have collected about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information from our records
- Opt-out: Unsubscribe from any future communications
To exercise these rights, please contact us through our Discord server.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last updated" date at the top of this page
- Notify users who have downloaded resources via email if changes are significant
- Continue to comply with applicable privacy regulations (GDPR, CCPA, etc.)
9. Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our Discord server.